• How? Our default carrier is United States Postal Service.We can ship via United Parcel Service(UPS) but require a shipping surcharge, detailed here. Contact us if you wish to use other carriers.
  
  

• Where? We ship worldwide: Anywhere that the U.S Postal Service serves, we ship to. To see the list of countries we have shipped to, click here. If you are our first customer from a country we've never shipped to in the past, we upgrade your shipment to US POSTAL EXPRESS (EMS) for your first purchase, and/or discount your purchase price.

• Continental USA Shipping & Insurance costs: With the exception of items shipped United Parcel Service at customer request, we do not add a shipping charge. We incorporate this cost into each item's price to USA destinations.(to see details on the how's & why's of this policy you can click here).
  
  
• Shipping & Insurance for International Customers: Since we include shipping in domestic continental USA orders, shipments to outside continental USA are discounted: we will only charge you the difference between standard amount we pay to ship same item within USA, and actual cost.
  

• Hawaii, Alaska & US Territories with USA Zip Codes: We will only charge you the difference between standard amount we pay to ship same item to West Coast USA and actual cost.

• Shipping Upgrades or Customer's Special Intructions: If you have special shipping instructions, or request a different carrier or a shipping upgrade, please note so in the bottom field of the order form on our secure site at the time of your order, or by emailing us at our email provided in your order confirmation; you can also use various contact methods via our contact page.
  
  If you request special services or carrier other than United Parcel Service for Continental USA delivery we will only charge the difference between our usual cost and the actual cost as quoted to us by each carrier.

• Important Notes for International buyers:

AN IMPORTANT NOTE TO INTERNATIONAL CUSTOMERS:

( PLEASE READ OUR INTERNATIONAL INFORMATION PAGE FIRST)

Also, before you commit to buying anything please be sure you know the laws of your country concerning import tariffs, duties and restrictions. We cannot always be aware of each country's peculiar requirements and buyer is liable for any and all duties or import costs in receiving country.

• Payment Methods: To review your payment options prior to ordering, please click here.
  
  
• Packing: Our packing is of Export Standard grade. We are veteran exporters/wholesalers so all items are properly packed. We do not charge extra for our handling or packaging.
  
  
• Returns & Refund Policy: For details please click here

This page was last updated:

Wednesday, November 02,2011
YokoDana Kimono (Yoko Lewis a/d/b/a Yoko Trading), Newark, Delaware, USA