These
are the most commonly asked questions we receive from buyers outside
the United States:
What
countries do you currently ship to?
We have been exporting-importing
since 1989. We have also shipped to the following countries:
Australia
Austria
Bahrain
Belgium
Canada
Caribbean
Czech
Republic
Denmark
China
England
Eritrea
(East Africa)
Finland
France
French
Polynesia (Papeete)
Germany
Gibraltar
Greece
Hong
Kong
India
Indonesia
Ireland
Italy
Japan
Lichtenstein
Luxembourg
Macao
Malaysia
Mexico
the Netherlands
New Zealand
Norway
Okinawa
(Japan)
Poland
Portugal
Russia
Saudi
Arabia
Serbia
Singapore
South
Africa
Spain
Sweden
Switzerland
Taiwan
Tasmania
(Australia)
United
Kingdom (England, Scotland,Wales, Ireland)
...and
of course all 48 continental states, Alaska & Hawaii in
the US.
Do
you take foreign currency?
We
accept only US Dollars and cash-equivalent instruments drawn in
US Dollars. We have accepted in the past: International Money Order
or Certified Bank Draft in US Dollars, Wire Transfer (USD), credit
card (Visa / Mastercard / American Express) and via PayPal.com
from some countries; Google Checkout and e-check (US$) are also
available.
What
are your terms?
All
orders must be pre-paid before shipping. All prices are FOB (EX WORKS):
Newark, Delaware USA.
What
shipping options are there for international customers?
We have accounts with: DHL, UPS, FEDEX and rely heavily on US Postal
Service Express(EMS) for many overseas shipments as well. For merchants
we also have accounts with freight forwarders based in New York, JFK,
(Air/Sea) and Philadelphia PA/NewarkNJ (Vessel -- Port) for very large
shipments. If shipping by vessel to a country we've not shipped to
before, we prefer to use a freight forwarder recommended by the client,
or which has frequent shipments to the consignee country. We strictly
adhere to all U.S. Export Regulations and U.S. State Department controls.