These are the most commonly asked questions we receive from buyers outside the United States:

• What countries do you currently ship to?
  
  
  We have been exporting-importing since 1989. We have also shipped to the following countries:
  
  
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Canada
  • Caribbean
  • Czech Republic
  • Denmark
  • China
  • England
  • Eritrea (East Africa)
  • Finland
  • France
  • French Polynesia (Papeete)
  • Germany
  • Gibraltar
  • Greece
  • Hong Kong
  • India
  • Indonesia
  • Ireland
  • Italy
  • Japan
  • Lichtenstein
  • Luxembourg
  • Macao
  • Malaysia
  • Mexico
  • the Netherlands
  • New Zealand
  • Norway
  • Okinawa (Japan)
  • Poland
  • Portugal
  • Russia
  • Saudi Arabia
  • Serbia
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Tasmania (Australia)
  • United Kingdom (England, Scotland,Wales, Ireland)
  • ...and of course all 48 continental states, Alaska & Hawaii in the US.

  
  
• Do you take foreign currency?
  
  We accept only US Dollars and cash-equivalent instruments drawn in US Dollars. We have accepted in the past: International Money Order or Certified Bank Draft in US Dollars, Wire Transfer (USD), credit card (Visa / Mastercard / American Express) and via PayPal.com from some countries; Google Checkout and e-check (US$) are also available.
  
• What are your terms?
  
  All orders must be pre-paid before shipping. All prices are FOB (EX WORKS): Newark, Delaware USA.
  
  
• What shipping options are there for international customers?
  
  We have accounts with: We use US Postal Service as our method of shipment. For merchants and large volume orders we also have accounts with freight forwarders based in New York, JFK, (Air/Sea). If shipping by vessel to a country we've not shipped to before, we prefer to use a freight forwarder recommended by the client, or which has frequent shipments to the consignee country. We strictly adhere to all U.S. Export Regulations and U.S. State Department controls.
  
  
• What about my import duties, customs etc.?
  
  All import, VAT, customs duties etc are the responsibility of the customer paid upon your receipt in your country. Given the great difference in how countries handle import, we cannot know what your exposure will be, though we know some countries which have a history of charging customs for our goods. We recommend you email us with your specific country and concern and we'll work with you. We have extensive Export-Import experience since 1989 and know preferred terminologies for customs documents etc.
  
  
• Do you sell by consignment?
  
  Sorry, we no longer offer this.
  

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Still have questions? Please contact us

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