A Word of Explanation About Our Web Catalog Orders:
As our web offerings
change often, and we cannot always remove them from the catalog immediately
after someone buys them, we have situations where several people order the
same item. So, as a way to fairly handle this situation, we have a policy
of "first-come-first-served" ; which works like this:
- The date-time
stamp of your email, fax, phone call or secure page entry confirms your
order. It will be used in cases of multiple orders for single items.
Payment need not be received for us to consider your order confirmed.
- If you order
& state you will pay by check or money order, we must receive the
payment promptly, within 5 business days for USA customers & 10
days for international.
- We will consider
layaway plans for our established customers, or for creditworthy individuals
on more expensive items. contact
us if interested.
- Those who miss
purchasing the item, but wish to be placed on a "confirmed (non-binding)
backorder list", should let us know .
- If we receive
then your confirmed order of the backlogged item, we will notify you
before posting the next similar item to the catalog, so you can have
'right of first refusal'.
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